Last updated: 10 October 2026
Vibe Search Local (ABN 62 552 446 768) respects your privacy. This policy explains what personal information we collect through vibesearchlocal.com.au, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What information we collect
Information you give us. When you fill in our quote form, email or call us, we may collect:
- your name
- your email address and phone number
- your business name
- the service you’re interested in and any details you share about your project
Information collected automatically. When you visit our website, we may collect general information such as your browser type, device, pages visited, time spent on the site and approximate location (city or region). This is collected through cookies and Google Analytics and does not identify you personally.
How we use your information
- to respond to your enquiry and prepare a quote
- to provide and manage our services if you become a client
- to keep a record of our communication with you
- to understand how people use our website so we can improve it
We will not send you marketing emails without your permission, and we never sell or rent your personal information.
How we store and protect your information
Enquiries sent through our website are stored securely in our website system, in our business email inbox and in a private spreadsheet only we can access. We use reputable providers for our website hosting, email and cloud storage, and we take reasonable steps to protect your information from misuse, loss and unauthorised access.
Some of these providers, such as Google, may store data on servers outside Australia. Where this happens, we use providers that have strong security and privacy practices in place.
Who we share your information with
We only share your information with the service providers that help us run our business, such as our website host, email provider and Google (for analytics and spreadsheets), and only as needed to provide our services. We may also disclose information if required by law.
Our production team overseas. Some of our SEO work is done by our trusted contractors in the Philippines. If you become a client, we may share the project details they need to do the work. We only share what’s needed, and we take reasonable steps to make sure they handle your information in line with this policy and the Australian Privacy Principles.
Cookies and Google Analytics
Our website uses cookies, small files stored on your device, to help the site work properly and to understand how visitors use it through Google Analytics. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on.
Use of AI tools
We sometimes use AI tools to help with tasks like drafting content, research and checking our work. Everything is reviewed and finalised by our team before it’s published or sent to you. We don’t use AI to make automated decisions about you, and we don’t enter your personal information into public AI tools without your permission.
How long we keep your information
We keep enquiry and client information only for as long as we need it to respond to you, provide our services or meet legal and tax requirements. After that, we delete it or remove anything that identifies you.
Accessing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it or ask us to delete it. Just contact us using the details below and we’ll respond within a reasonable time.
Making a complaint
If you have a concern about how we’ve handled your personal information, please contact us first so we can try to fix it. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
Vibe Search Local
Mentone VIC 3194, Australia
Email: contact@vibesearchlocal.com.au
Phone: 0431 339 714